Welcome to the admin area of Formunauts!

Hello and welcome to the home screen of your admin homepage!🧑‍🚀

Here you have an overview of your campaign's latest donations and access to all the tools you need to manage your fundraising campaign.

 

Quicklinks

Change password/user

CSV archives

HR management

Recruiting

Donations

Gamification

Locations

Quality Feedback

Trainingcenter

Settings

 

Change password/user

In the top right corner, you can see the user who is logged in, you can also log out or change your password if necessary.

 

CSV archives

Every Monday night, the Formunauts application creates an archive with all available CSV exports.

See our Help Centre article for more information: CSV archives

 

HR management

In this section you will find all the information about your employees, users can be created and edited here. Assigning your fundraisers to fundraising campaigns is handled here as well.

Here is our Help Centre article for more information on fundraising team setup: Team Setup

Here is our Help Centre article for more information on fundraiser management: Manage Fundraisers

Here is our Help Centre article for more information on user management: User types

 

 

Recruiting

Here you have all your information for the recruitment campaigns. On one hand, recruiting team setup, customizing the recruitment campaign. On the other hand, overview of all job applications/recommendations from fundraisers and jobscout users.

 

Here is our Help Centre article for more information on customizing the recruitment campaign: Recruiting - Recruiting Campaigns

Here is our Help Centre article for more information on recruiting team management: Recruiting - Recruiting Teams

Here is our help Centre article for more information on job scout management: Recruiting - Jobscouts

Here is our Help Centre article for more information on managing applications: Recruiting - Job applications

 

 

Donations

The very heart of the admin, of course, is the donations. Donations can be exported, downloaded and changed here. If information is still missing, donations are saved under "Unfinished Donations".

Here are our Help Centre articles for more detailed information on donation management: Donations, Donations - Single View

Here is our Help Centre article for more detailed information on "Unfinished donations": Unfinished donations

 

Gamification

Here you will find all achievements that have been unlocked by fundraisers. These can of course also be filtered as needed, to find out all the important information as quickly as possible.

Here is our Help Centre article for more information on gamification/achievements: Gamification

 

Locations

Add locations here to have all your fundraisers' locations in one place. When creating a team for fundraisers, you can select from your location list.

Here is our Help Centre article for more information on locations: Location Reporting

 

Quality Feedback

Here you will find an overview of all donor feedback from your fundraisers. These include a star rating, compliments and individual comments.

Here is our Help Centre article for more detailed information on donor feedback: Donor Feedback

 

Trainingcenter

Evaluating fundraiser trainings has never been easier! Here you will find an overview of all training courses, the training attempts overview and the option to create and edit new training groups.

Here is our Help Centre article for more detailed information on the Training Centre: New Training Center

 

Settings

Work Shifts

Work shifts represent work shifts/days. Only fundraisers with an active work shift have access to the donation form on the given day. This is done under Management - Teams.

Here is our Help Centre article for more detailed information on work shifts: Settings - Work shifts

 

Campaign

Here you can make certain changes to the form yourself. Not all adjustments can be made by customer admins, if you cannot find the possibility to make certain changes, please contact our support address support@formunauts.com.

Here is our Help Centre article for more detailed information on campaign settings: Donation Campaigns Settings as Customer Admin

 

Blacklist

Here you can create blacklist entries for your fundraising campaigns, such as: Names, IBANs and bank names. These are automatically filtered out in the admin by assigning the status "Held" so that they can be checked again.

Here is our Help Centre article for more detailed information on the extended quality checks: Extended quality inspection

 

Recruiting Settings

Here you can make certain changes to the form yourself. Not all adjustments can be made by customer admins. If you cannot find the possibility to make changes, please contact our support address support@formunauts.com.

Here is our Help Centre article for more detailed information about recruiting settings: Settings - Recruiting Settings

 

Helpcenter

If you're reading this article, you've probably already noticed this section. Here you will find a link to all our Help Centre articles. Welcome to the Formunauts help center 🚀